Irish Banking pain points and area for improvement.

We are working with Irish banks to find out what is working well with the following banks and what needs to improve for the service they offer to people living with Parkinson’s

  • BOI
  • AIB
  • PTSB

We would welcome you feedback in a short survey on what are the pain points and what the bank can do to improve the service under the following 5 headings

  1. Phone banking
  2. Banking APP
  3. Branches
  4. Website 
  5. Staff Knowledge

The survey will close on the 26th of September